Telesales/Administrator in West Bromwich

Debra James

Posting for 1+ month

West Bromwich

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Telesales/Administrator in West Bromwich

Debra James

Posting for 1+ month

West Bromwich

This role is for someone who has a proven track record working in a busy sales environment or similar role.

No day will be the same and you need to be able to prioritise your daily workload. You will need to be organised in order to get the job done.

You will be located in our new facility based in the heart of West Bromwich. The successful candidate will need to be able to commute to B70 8JN.

Key Responsibilities & Duties

As a Telesales/Administrator, your daily routine typically consists of:

Contact current customers and potential customers over the phone to promote and sell our products/services.
Follow up with customers who have expressed interest in our products/services.
Develop and maintain relationships with existing customers
Dealing with day-to-day emails in a timely manner
Dealing with paperwork on a daily basis.
This role will also include administrative tasks to be completed. You need to have a good grounding of Word packages.

Personal Attributes:

Must have at least 10 years experience working within a sales/admin based role
Outgoing and the ability to instantly build rapport
Confident in cold calling and picking up the telephone
Good written and verbal communication
Client focused approach
Following up leads
Comfortable with technology and data inputting
Experience working on Microsoft Office programmes
Excellent customer service skills
Must have strong attention to detail and a critical eye for accuracy, with a 'right first time attitude'.
Ability to work under pressure within tight deadlines
Be an 'ambassador' for the business and build and grow relationships with key clients
Take ownership of the task in hand
Use of initiative and able to work proactively
Flexibility and adaptability to adapt to changing priorities

Salary based on experience
Hours will be 36.5 hours
Monday 8a.m. until 4p.m.
Friday 8a.m. until 3pm