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Driver / Operative in Manchester
Description:
Assists in providing great levels of customer service and the delivery of key departmental KPI's by providing driver duties in a safe, compliant, courteous manner across the Group and its clients.
Enhance the customer experience of dealing by enthusiastically engaging and interacting with our customers at all levels when collecting and delivering equipment.
To show flexibility to meet the demands of the customer when delivering and collecting equipment on time in full.
Ensure accuracy of information when collecting by providing accurate notes to the customer/rental desk of any damages or missing parts or accessories
Maintain exceptional standards of work through understanding and following company quality, safety, health and environmental policies and procedures and training; Ensuring vehicle is clean, roadworthy, and fully compliant at all times; awareness and compliance to FORS (Freight Operator Recognition Scheme) at all times.
Puts safety first by complying with safe systems of work, reporting near misses to the Workshop/Transport Manager; ensuring no time lost incidence (UK RIDDOR) within the team; Operate vehicle(s) safely and lawfully; ensuing loads are safe and correctly supported/retrained.
Collaborates with other parts of the organisation by supporting effective communication within the team to the wider organisation to ensure all customer requirements are fulfilled on time
In the event that there are no driving requirements, willfully assist Workshop colleagues with any other duties commensurate with the capabilities/training to hand.
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