Full time customer service Advisor in Havering

£ 14,000 to £ 16,000
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Ad ID: 34753102
Contract:
Permanent
Posted:
1 week ago

Description:

MAIN PURPOSE AND SCOPE OF THE JOB

Fully administer the policy and be the main point of contact for any customer enquires after point of sales.

DUTIES AND KEY RESPONSIBILITIES

Answer inbound calls with enquires from existing customers
Perform mid-term changes the customer requires
Outbound customers in line with the document chasing cycle
Check and validate customer documentation received
Contact customers to correct policies if material information is discovered to be incorrect
Liaise with Insurers

HOURS

2 Weekly Rota
Week 1 = Monday - Friday 8 - 5
Week 2 = Monday - Friday 11 - 8 + Saturday 9 - 5

BONUS

A Monthly Performance based bonus will be given.

Havering
Joined: Apr 2018
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