Customer Service Adviser in Redditch

£ 17,500 to £ 18,000
Contract:
Permanent

Description:

To receive Home Emergency Claims via telephone, Email or specific client portals
To deploy a Supplier from our network to each claim within the required SLA
To ensure that every caller receives excellent customer service whether this is a customer or a supplier
To follow through every claim so that the customer only has to make one phone call
To handle and try to resolve any complaint at the first point of notification
To be available at all times to take inbound calls or make outbound calls

Ad ID: 35833253
Posted:
5 weeks ago
lchambers
Redditch
Joined: Sep 2019
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