Tea Room Assistant in Penryn


Organisation Overview:
The Flicka Foundation Donkey Sanctuary is a registered charity based in South Cornwall, UK. Founded in 1995, our sanctuary site now provides a safe home for life to over 100 donkeys, horses and ponies (primarily donkeys), all of whom have been rescued from situations of abuse, neglect and abandonment.

Job Summary:
We are seeking a dedicated, hard-working individual to join our Tea Room team for our open season (starting 20th May). This is a part-time, temporary role paid at the national living wage, requiring a dedicated team player who understands, and can work with, Flicka's aims and ethos.

Required skills and experience:
Fantastic customer service skills.
Ability to work under pressure.
A can-do attitude.
A flexible approach to work, with a willingness to work around priorities.
Self-motivated, with a readiness to learn and show initiative.

Desirable skills and experience:
Experience working in a customer facing role
Strong and effective communication skills.

Main Responsibilities:

Making teas and coffees for Tea Room customers (barista training provided)
Assist with the preparation and serving of food and drink
Clearing and cleaning tables
Operating the till; taking customer orders and payments
General up-keep and tidying of Tea Room and outdoor picnic areas
Familiarity and compliance with all health and safety protocols.

Other Responsibilities:

You will be expected to demonstrate the confidence and willingness to informally greet and chat with visitors about Flicka's work if they ask questions.

You will also:

Be occasionally asked to assist with other tasks as and when needed.
Be expected to develop and maintain good communication with all team members.
Show that you can be flexible and adaptable in your work and able to prioritise according to tasks you have been given.
Be expected to have flexibility regarding hours (including weekend work).

Responsible for: The day to day running and up-keep of the Tea Bray'k Tea Room.

Responsible to: Directors

You will have an allowance of 28 days annual leave (pro rata) per year; to be arranged in coordination with Directors. Bank Holidays are work days. Applicants must be UK residents or have permission to work in the UK.

Please note that this role is physically demanding; candidates must be fit for the work.


Please email Claire Turnbull (email address on Job Vacancy page of our website) with a cover letter and copy of your CV.

Ad ID:
3 weeks ago
Claire Turnbull The Flicka Foundation
Joined: Apr 2021
  • Email verified