Administrator (12 month fixed term) in Glasgow

Claire Mackie 

Posting for 6+ years

Glasgow

Ad ID: 34235644

Ended

Description:

Exchange Communications are hiring and on the lookout for an experienced Administrator to join our thriving and busy team - based from our Head Office in Glasgow (12 month fixed term).

The ideal candidate will have excellent communication skills and working knowledge of Microsoft packages - particularly Excel.

Required Skills

- Previous experience in an administrator role with working knowledge of Microsoft packages - particularly Excel.
- Must be able to manage and prioritise own workload.
- Show particular attention to accuracy and detail.
- Be motivated, a self starter and team player.
- Have a professional telephone manner.

Responsibilities

- Contract Billing - Responsible for checking the monthly and annual billing of customer support contracts.
- Contracts Renewals - Establish and maintain good working relationships with suppliers to provide correct, on-time and cost effective renewals of third party contracts. Manage and submit monthly appeals to suppliers for late renewals.
- Payment Monitoring - Work with the finance department to determine if third party contracts have been paid by customers.
- Customer Communications - Respond to incoming customer emails (customer quote requests, account queries, contract customer queries and other department requests).
- Sales Administration - Liaise with Sales, Finance and Service department to compile internal paperwork to submit for internal sign-off.
- Participate in mail franking rota - recording, franking, posting and when required taking items to post office.
- Reception duties - Meeting and greeting guests, ensuring visitors sign in/out. Prepare refreshments for guests, ordering lunches for meetings. Distributing deliveries and post when required.
- General office duties - photocopy/fax/laminate/bind - distribution of documents, arrange deliveries and replenish sundries.