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Description:
A one-day Telephone Skills Training Course designed to develop and maintain Customer relationships. Introduces the Qualities and Key Skills required for success.
Learn how to project the correct image, handle difficult situations and stay calm under pressure.
We run this course at several locations throughout the UK, including London, Woking, Basingstoke, Oxford, Reading, Swindon, Basildon, Southampton, Bristol, Birmingham, Nottingham, Leeds and Manchester.
The next course at the Holiday Inn in Basildon is on Friday 24th November.
The cost of the course is £300 +VAT per person and includes a comprehensive set of notes, buffet lunch, tea and coffee.
For 5 or more people from the same organisation an in-house course is more cost effective and can be tailored to your specific requirements.
For more details please visit our website.
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